"The Navigator" News Blog

The Ten Commandments of Professional Selling – 2023 Version

Yes, I know.  There are other “ten commandments” lists out there for every profession you can think of.  But if you know me, you know by now that I’m fairly self-determined and opinionated.  I also think … Continue reading The Ten Commandments of Professional Selling – 2023 Version

A Man Called Bill

This is too good not to share here.  We all have our heroes – one of mine was my Granddad, Wild Bill Harrison.  He earned the name Wild Bill, as you’ll see in this post.  He … Continue reading A Man Called Bill

6 Steps to a Quality Sales Call

Salespeople often complain about customers “wasting their time,” but in truth, the biggest wasters of salespeople’s time are the salespeople themselves.  Salespeople waste their own time by not having quality sales calls (NOTE – in this … Continue reading 6 Steps to a Quality Sales Call

How to Double Your Sales In Two Weeks!

OK, the title is a bit of a fib.  Unless your sales are pretty lackluster now, I probably can’t tell you how to double your sales in two weeks, and neither can anyone else.  But I … Continue reading How to Double Your Sales In Two Weeks!

How to Take Care of Your Most Important Asset

On December 15, I flew home from Louisville, KY, to my home in Kansas City, after speaking at a conference.  As usual, I flew Southwest (I’ve been a loyal Southwest customer for over a decade).  Unusually, … Continue reading How to Take Care of Your Most Important Asset

Glengarry Glen Ross is DEAD.

A few weeks ago, I was doing a training program for a client in Texas.  At the end, I always like to go around the room and ask people to talk about the experience, and what … Continue reading Glengarry Glen Ross is DEAD.

How to Succeed in Group Sales Presentations

Most sales trainers – myself included – think of selling in terms of what happens between two people (one seller and one buyer).  Hence, they don’t talk much about how to succeed in group sales presentations. … Continue reading How to Succeed in Group Sales Presentations

The Six Qualities That Win Sales

I have a close friend who is on the receiving end of a number of sales calls – some very good and some pretty lousy.  And she likes to share horror stories with me.  This is … Continue reading The Six Qualities That Win Sales

Activity Drives Results.

“Why do you care how many customers I see if I’m hitting my sales quota?”  That’s the question that sales managers have dealt with since forever.  Sales managers have been accused of being small-minded bean counters … Continue reading Activity Drives Results.

Are You Improving or Stagnating?

I started my sales career selling new cars in Topeka, KS, in 1990. At first, I wasn’t very good, as you would expect.  But, although the environment was pretty cutthroat, I worked hard at developing my … Continue reading Are You Improving or Stagnating?