"The Navigator" News Blog
What Customers Want From You (Even If They Won’t Say)
Well, I’m on the horns of a dilemma. It’s Sunday night, and I’m spending the night in a hotel room, as I do many nights these days. My hotel isn’t a cheap one; it’s a good … Continue reading What Customers Want From You (Even If They Won’t Say)
A Word Every Salesperson Should Know
The phone rang, and the person on the other end had obviously researched me. “Hello, Mr. Harrison,” she said. “I’m the Human Resources director for ABC corporation (name eliminated to protect the innocent), and we’re interested … Continue reading A Word Every Salesperson Should Know
How To Build A Sales Culture in Your Organization
In my years of experience in working with (and for) companies large and small, I have discovered that there is a common element to the most successful businesses. The most successful companies have a sales culture. … Continue reading How To Build A Sales Culture in Your Organization
How to Preserve the Service Relationship
I love stand-up comedy. When I travel, one of the entertainment venues I always seek out is a comedy club. Some are good, some are mediocre, and every now and then, one is truly awful – … Continue reading How to Preserve the Service Relationship
Selling Effectively At Trade Shows, Presented by Skyline Displays Heartland, November 14, 2014, Lenexa, KS
Due to popular response, I’m presenting this program again on November 14! If you missed it, you need to be there! Most companies who exhibit at trade shows don’t get the full benefit out of their … Continue reading Selling Effectively At Trade Shows, Presented by Skyline Displays Heartland, November 14, 2014, Lenexa, KS
The Toughest Role in Sales
One of the questions I’m constantly asked is, “Troy, what do you think about having a selling Sales Manager?” By that, they mean a Sales Manager who also carries his/her own sales territory and is measured … Continue reading The Toughest Role in Sales
The Boy Scouts Were Right
“Be Prepared.” That’s the Boy Scout motto, and I’ve spoken about it before. So many sales are lost not because the customer doesn’t want to buy, but because the salesperson isn’t prepared to sell. Every salesperson … Continue reading The Boy Scouts Were Right
Three Ways to Maximize Your Selling Time
What’s your most precious asset as a salesperson? Most people would suggest that their most precious asset is their traits, their skills, their experience, their relationships, their customer base, or something else along those lines. Some … Continue reading Three Ways to Maximize Your Selling Time
Troy Harrison to Speak at PPAI Expo 2015!
I’m excited to announce that I have been selected to speak at the PPAI Expo in 2015, in Las Vegas! This is the biggest single event in the Promotional Products industry, and I’m looking forward to … Continue reading Troy Harrison to Speak at PPAI Expo 2015!
Troy Harrison to Present Two Programs at AIMED Fall Conference, September 30, 2014
I will be presenting TWO great programs at the AIMED Fall Conference in Chicago on September 30! I’ll be presenting a session on Power Interviewing, and one on Onboarding, both designed to help you get more … Continue reading Troy Harrison to Present Two Programs at AIMED Fall Conference, September 30, 2014
