"The Navigator" News Blog
How to Make Rules For Your Sales Team
How to Make Rules For Your Sales Team This is another short clip from a Las Vegas speech a few years back. What I said is still true – there is a three-part criteria for determining … Continue reading How to Make Rules For Your Sales Team
The Best Way to Engage Your Salespeople!
This is still THE best way to engage, retain, and build relationships with your salespeople. This was recorded live at the PPAI – Promotional Products Association International Expo in Las Vegas in 2015. It’s only two … Continue reading The Best Way to Engage Your Salespeople!
How to Onboard Salespeople in 3 Steps
How to Onboard Salespeople in 3 Steps Onboarding salespeople is one of those activities where “act in haste; repent in leisure” certainly applies. There’s a big difference between “doing it” and “doing it right.” If you … Continue reading How to Onboard Salespeople in 3 Steps
Six Tips For Better Video Selling
As I noted in my previous article, our world is changing around us. Will we get back to face-to-face selling? Yes, we definitely will. Will some of our formerly face-to-face customers (whom we are now seeing … Continue reading Six Tips For Better Video Selling
5 Sales Trends After Covid-19
5 Sales Trends After Covid-19 Experts tell us that if there is to be a recovery, it’s to be a V-shaped recovery. We are at or near the bottom of the V. That leaves us no … Continue reading 5 Sales Trends After Covid-19
How Salespeople Can Maximize Their Time And Relationships During Covid-19
How Salespeople Can Maximize Their Time And Relationships During Covid-19 If you’re like most salespeople, you’re working as hard as you can to get a good path forward going during the Covid-19 crisis. Maybe you’re having … Continue reading How Salespeople Can Maximize Their Time And Relationships During Covid-19
12 Business Books I Recommend
12 Business Books I Recommend What’s on my Bookshelf? A couple of days ago, I got a LinkedIn message from a friend from Switzerland. He said he’d been watching my videos, and was trying to identify … Continue reading 12 Business Books I Recommend
Three Words That Can Produce a Bad Sales Hire
This is an oldie but a goodie. I recorded this video six years ago, and I wanted to bring it back up. As we emerge from the Covid19 crisis, it will definitely be an “employers’ market” … Continue reading Three Words That Can Produce a Bad Sales Hire
How to Get Veteran Salespeople to Use CRM (video)
This is the answer to a question I get asked frequently. “Troy, my veteran salespeople (and maybe some of my non-veteran salespeople) don’t want to use my CRM program. How can I persuade them to do … Continue reading How to Get Veteran Salespeople to Use CRM (video)
When It Comes to Service, Don’t Put on the Ritz – 7 Ways to Improve Your Customer Experience
When It Comes to Service, Don’t Put on the Ritz – 7 Ways to Improve Your Customer Experience In my experience, most customer service training is about “conflict resolution,” when in fact, it should be “conflict … Continue reading When It Comes to Service, Don’t Put on the Ritz – 7 Ways to Improve Your Customer Experience
