"The Navigator" News Blog

How Not to Impress People in a Restaurant

A few days ago, I was having lunch with a good friend.  Just as we were seated, a man at a table about ten feet away started a phone call.  I couldn’t tell whether he was … Continue reading How Not to Impress People in a Restaurant

How to Define a Successful Sale

A few weeks ago, I was engaged in a debate with someone in one of my training classes.  The salesman that engaged me was a good guy, well intentioned, but like a lot of salespeople, he’d … Continue reading How to Define a Successful Sale

Buy NOW, NOW, NOW, or Get Lost!

Spoiler alert.  The title of this article is a selling philosophy that can cost you sales – but it’s still prevalent.  I had a reminder of that at a convention in Orlando when someone took the … Continue reading Buy NOW, NOW, NOW, or Get Lost!

What’s Your Sales Maintenance Program?

Most of you know by now that I’m a car guy.  I should point out, however, that I’m not a NEW car guy.  In fact, my daily driver is a 2006 Cadillac Escalade.  It’s the newest … Continue reading What’s Your Sales Maintenance Program?

Are You Selling Emotionally in an Intellectual World?

I just returned from speaking at a conference of independently owned businesses in Las Vegas.  As usual with this group, I had a great time, made some new friends, and made some new business connections.  They … Continue reading Are You Selling Emotionally in an Intellectual World?

Are Your Sales Calls Important?

I have a few guilty pleasures.  One of them is (or at least was) professional wrestling.  I stopped watching several years back for reasons that we might get into in a future article, but up until … Continue reading Are Your Sales Calls Important?

4 Useful Networking Tips for the Digital Age

Networking will always be a vital part of business. Traditional methods play a significant role in this effort. Yet it’s also undeniable that the pandemic has changed the way we network. Indiana State University Ph.D. candidate Elizabeth … Continue reading 4 Useful Networking Tips for the Digital Age

How Are Your Sales Fundamentals?

A short time back, I attended a dinner meeting at a local restaurant in Kansas City.  The meeting was for a business club of which I’m a member, and the dinner meeting drew about 25 people.  … Continue reading How Are Your Sales Fundamentals?

How to Recover From a Mistake

Whoops!  We’ve all been there, right?  You make a mistake.  How do you recover from a mistake? Maybe it’s a big one, maybe it’s a small one.  I made one last week in this space.  I … Continue reading How to Recover From a Mistake

How to Get Rid of Schrodinger’s Proposals

You might be familiar with the scientific paradox called “Schrodinger’s Cat.”  If you’re not, here’s an extremely simplified version.  In 1935, Erwin Schrodinger suggested that, if you were to place a cat into some sort of … Continue reading How to Get Rid of Schrodinger’s Proposals